Patient data

Equipment we finance is used to care for patients, but our services do not need to know anything about them. We design them so that we receive none.

• Utilization Pricing counts the hours a bed’s integrated scale reports a load. It does not receive the weight itself, any patient identifier, or any clinical data.
• Continuity Assurance receives the equipment’s location, maintenance status, software version and hours of use. It does not receive waveforms, alarms, settings or patient data.
• The Client Center holds asset, billing and contact information only.

For these services Wardmore is not a business associate under HIPAA. If a hospital asks us to perform a service that would involve protected health information, such as erasing data from returned equipment on its behalf, we sign a business associate agreement before we begin.

When equipment is returned at the end of a term, we require it to be cleared of patient data by the hospital or by a certified partner, and we keep a certificate of erasure for every device.

Last updated September 4, 2025.